Matthew Groves, Maidstone Branch Manager at Ben Siggins Estate Agents, reveals why he’s so passionate about Maidstone and reflects on the current property market.
Please provide some information on your professional background M: I started my career in retail, managing a Harveys furniture store. After working up the ranks as far as I could, I fancied mixing my love for cars and work together and landed a job for prestigious brand, Mercedes, selling cars and all aspects of service. Then, after working for another car firm, BMW, I found myself living abroad as a paint engineer (not by choice). After a few years, I returned and worked for the large corporate estate agent, Your Move. I entered the company as office junior and worked up to become a valuation/ branch manager.
What do you enjoy most about working in the property industry? M: I love the aspect that every day is different and the property market is always changing. It’s great meeting new people on a constant basis and forming great relationships with clients. I am very competitive by nature and strive to be a leading agent and nothing is better than being the chosen agent and delivering the highest quality service.
What would be your dream home? M: My dream home would be a rural barn conversion with a sweeping driveway and outbuildings, where the character and charm is mixed with contemporary fixtures and fittings.
What is your favourite part of Kent and why? M: I actually love where I live and that’s why I am so passionate about the properties I market and deal with. Maidstone and the surrounding areas offer everything from cosmopolitan living to the rolling fields of the countryside and beautiful country pubs.
When it comes to customer service, what do you pride yourself on? M: I pride myself on managing customers’ expectations and setting the bar high. The reason Ben Siggins is where it is comes from the hard work and energy invested from all of us here in the team. Communication is essential and is what separates us from other agents in the field and it is why, to this day, we are the agent of choice.
What do you find is the most common misconception with customers buying or selling a property? M: I think buyers and sellers alike are completely unaware of the fantastic market conditions regarding the current interest rates and property prices available. It now creates many options, where the door is now open to move to that better home and release equity or get your foot firmly on the property ladder with the fantastic mortgage deals available.
In your view, what makes Ben Siggins stand out from other agents in the area? M: Marketing is paramount and is essential when needing to achieve the best price for our sellers and is also a reflection of the quality of what we, as an agent, have to offer. We are confident that our proactive approach to marketing, combined with our customer care programme, will be instrumental in securing the best possible price and in the timescale that clients require. We include standard professional photography and floorplans plus offer a ‘no sale, no fee’ contract. We also can provide tailor-made contracts to suit the customer and their personal timescales.
When you are not selling properties, what do you like to do in your spare time? M: When I have spare time I love to spend it relaxing and unwinding with my partner and daughter and the new addition to the family, Blue, who is our Husky puppy.
If you were not an estate agent, what would you see yourself doing? M: I would love to be a model and get paid loads of money for being seriously good looking – but that will never happen!
How do you anticipate the property market to perform over the next 12 months? M: I expect the market to steadily creep upwards due to the low interest rates and huge demand for property, which isn’t going to go anywhere soon.
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